Take the first step to becoming a CASA advocate:


Volunteer Spotlight – Melissa Urteaga

Melissa Urteaga is a true go-getter. When she is not busy interning for CASA, she also holds down a full time job with the City of Waco and stays active in her daughter’s life – in 15 years of softball for her daughter, Melissa has NEVER missed a game! She is a joy to have in the office and is passionate about the TWO CASA cases that she is currently assigned to.

We recently asked Attorney Ad Litem Charles Levy about his experience working with Melissa: Because of her chosen profession, social work, easy-going and friendly personality, and maturity, along with her interest in children, Melissa has been an integral part of the case we work together, wherein I am the attorney ad litem and Melissa is the in the role of child’s advocate, serving as the child’s guardian ad litem. From the beginning of the case we are appointed on, Melissa has been motivated to work toward the child’s best interest, has offered her opinions willingly, has participated in hearings, meetings, and child visits, and has been open to suggestions. She also promptly responds to phone messages and email.” 

Thank you, Melissa! Your passion, energy, and dedication to everything you do is inspiring and you are a true example that everyone has the time to be a CASA Volunteer. The child in our case is fortunate to have Melissa as her CASA advocate.

Melissa (right) pictured with her daughter, Mercedez


What made you choose CASA as a way of giving back to your community?

I heard several wonderful things about CASA and I love how a CASA volunteer can be so influential in a child’s life.

What do you enjoy most about the time you have served as a casa volunteer?

I enjoy getting to know the children and being able to love them.

When you are working on your CASA case, what can we find you doing?

I spend time with my daughter, shop, and work out.

Has Melissa’s experience inspired you? If you’d like to learn more about becoming a CASA for our community’s most vulnerable children, please click here.